The Vendor is required to provide enterprise resource planning (ERP) options are available that will meet the needs of county.
- Some of the County’s base goals include but are not limited to the categories listed below; we ask respondents to include industry best practice ERP topics that should be included in a future proposal.
• Business transactions can be completed remotely (internet) without the need for physical interaction to ensure business continuity and delivery of services.
• Effective reporting of data and analytics to support decision-making for end users to readily access.
• Eliminate duplicate data entry and shadow systems.
• Standardization of financial, budget, human resources, payroll and procurement/purchasing processes to enhance efficiency and effectiveness of operations.
• Financial Goals
• Budget Goals
• Human Resources Goals
• Time Entry and Payroll Goals
• Procurement/Purchasing
• Project Timeline
• Implementation Approach
• Project Management
• Knowledge Transfer
• System Design
• Build
• Conversion
• Testing
• Go Live and Support
• Interfaces
• Data Conversion
• Project Staffing
• Number of Users by Department
- Provide state of the art ERP system information to meet the needs of county.
• Eliminate department and system specific “shadow” systems, such as MS excel spreadsheets, MS access database, manual reports, and forms that staff may use because, our current phase of enterprise system does meet their needs;
• Reduce duplicative data
• Streamline and standardize processes;
• Reduce manual processes;
• Eliminate multiple sources of the same data, information, and other electronic content;
• Improve or upgrade reporting tools;
• Integrate core ERP systems and other systems beyond the core
- Implementation Services:
- The county seeks information about a comprehensive set of services that ensure ERP project success; these services would probably include the items listed below (include more as needed).
• Project management
• Business process redesign
• Software configuration
• Running existing systems on a parallel track until migration is complete;
• Development:
- Enhancements and modifications (if applicable)
- Integration, automated interfaces or scripts,
- Custom reports, queries and forms
- Standard workflows preferred but, include information for custom workflows,
- Data conversion; and
- Other industry best practice methods that apply
• Security configuration;
• Testing;
• Organizational change management and communications strategies;
• System administrator training;
• End-user training;
• Documentation;
• Knowledge transfer;
• Deployment (roll-out) support; and
• Post-implementation support
- Software functional:
• The market to meet the system and software needs described, options for the underlying technical infrastructure supporting those systems and best practices in implementation and integration; within the context of eventually replacing all existing systems over time, the county would like guidance regarding the best path forward on the scale from single vendor ERP to best of-breed.
• Share industry best practices inherent in the software can be adopted by the county with minimal or no customization of the underlying software.
• Share implementation and integration strategies that allow the organization to successfully deploy and adapt to the new software and business processes.
• Share industry best practice for strategically and successfully implementing a new ERP system for the financial, budget, human resources and Procurement/Purchasing.
