The Vendor is required to provide that traffic data management services for highways and public transportation facilities and equipment in the State
- To ingest, integrate, store, process, calculate, query, analyze, report, and archive traffic data obtained from several data sources for agency personnel as well as for public access.
- TDMS shall include a mapping component that graphically displays the location of collected data and associates calculated traffic data characteristics with road segments based on the State’s linear referencing system
- TDMS shall be user-friendly, scalable, and capable of integrating with other traffic management and GIS systems
- The current edition of the federal highway administration traffic monitoring guide, the American association of state highway and transportation officials’ guidelines for traffic data programs, and the highway performance monitoring system.
- Agency routinely collects traffic data, including traffic volumes, vehicle classifications, speeds, and vehicle weight from a variety of sources.
- The proposed shall be capable of processing traffic data from a variety of multimodal traffic data collection resources and process, format, and store the data for agency and public use; the proposed shall include robust data analysis and reporting capabilities, allowing for the extraction of data insights and trends.
- The configurable user interfaces for authorized users as well as a default user interface for public users.
- The include a mapping component that graphically displays the location of collected data and associates calculated traffic data characteristics with road segments based on the state’s linear referencing system; the user-friendly, scalable, and capable of integrating with other traffic management and systems.
- The vendor shall be responsible for the deployment and installation of the ensuring minimal disruption to business operations.
- The vendor shall be responsible for developing and conducting a comprehensive training program for authorized users and for providing self-directed user support to public users.
- The vendor will be expected to work closely with the state team members to ensure the successful implementation of the tdms including error-free migration of legacy data to the proposed system.
- shall use a change management policy for on and tracking of change requests as well as critical outages.
- A critical outage will be designated when a business cannot be met by a nonperforming application and there is no work around to the problem.
- Vendor shall maintain a record of the related to repair or maintenance activies performed for the State and shall report quarterly on the following: Server up- me; All change requests implemented, including operang system patches; All outages reported including actual issue and resolution; Number of deficiencies reported by class with response me as well as me to close.
- The Vendor must work with the State to and troubleshoot potentially large-scale System failures or Deficiencies by collecting the following information: 1) mean me between reported Deficiencies with the So(ware; 2) diagnosis of the root cause of the problem; and 3) identification of repeat calls or repeat So(ware problems